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Meural Canvas II: Bug? Removal of SD card w/ playlists does not completely remove references
Hello, please let me know if I should be posting this elsewhere ..... Issue 1 involving SD card based playlists On SD card created 4 playlists: meural1, meural2, meural3 and meural4 with a few ...
Hello Holger!
I've never gotten subfolders to work. I doubt that they do. My guess is that the Canvas will only recognize files within the folders meural1 through meural4. Folders within the meuralx folders probable will not be recognized.
As for having your meural1 through meural4 folders appear as playlists, the only thought that comes to mind is that once you insert the SD card into the Canvas, completely unplug the Canvas from the power outlet and wait 10 to 20 seconds (go for 20) before plugging the Canvas back into the power outlet. Do not depend on the power button on the side of the Canvas to do this. I needed to literally pull the plug.
When I followed that process, the meuralx folders on the SD card started showing up as playlists.
Hopefully these ideas will help a little bit.
And greetings to you from Kentucky in the United States!
Vic
Hey Vic_G ,
seems to work now. Thanks for your response, very much appriciated! Looks like it lists the files in subfolders beneath meural1 for example but it can't display!? Very strange.
Did you ever try to connect to the micro USB? Thought I could have a look how the store pics on the internal memory. I connected the Meural to my Windows PC but nothing happens there, it can't recognize the device. Any ideas on that!?
Do you know how the store the information about the picture like Artist and the description? If possible I'd like to add that for my pics stored on the external SD card as well ;-)
Greetings for a very windy, rainy Heidelberg!
Regards,
Holger
Hello Holger,
Thank you for reaching out. We would recommend contacting support for technical assistance. You will find several options for contacting support using the provided link: www.netgear.com/support/default.aspx
Regards,
Kevin K., NETGEAR Meural Community Team
HolgerScheller Hello Holger!
I see that Kevin has posted a reply for you on how to contact the technical support team. That is probably your best chance to find the answers. After experimenting with the SD card, we only use the web interface to create playlists and populate the Canvas. I never considered how to add Artist and Descriptive info to files on the SD card. If the tech support tells you how to do that, would you please share the answer here?
On my list of interesting things to try is to connect my Windows PC to the micro USB port, as you have already done. I have yet to finish enough of my other chores to try it though. Given your experience, maybe it is not worth my time to try it. I doubt that it is an officially supported access point but it would be useful if one could do as you were thinking and manually populate the folders on the Canvas.
The wind and rain in Heidelberg has come to Kentucky. With maybe a bit of snow in a few days!
Vic
Hallo Holger von Heidelberg,
Grüsse von Schwerin,
können wir in Verbindung kommen, da ich die SD-Card immer noch nicht erkennen kann an meinem Canvas II , Mac und iPad, und noch Hilfe brauche
am besten mal per Mail.
Besten dank für die Antwort
Werner
Hallo Webu,
ich wollte Ihnen mitteilen, dass ich Ihren Beitrag bearbeitet habe, in dem ich Ihre Email entfernt habe.
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Mit freundlichen Grüßen,
Ioannis
NETGEAR Team
