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Forum Discussion
jonathn62
Jan 05, 2020Guide
Meural Canvas II storage
I have 3 Meural canvas II's and have added images to all 3. Do the images actually get stored in the device or just on the cloud? In other words, if I turn off the wifi in my home, will the canvas ...
Pacific
Jan 27, 2020Star
I was hoping someone would respond to you as I have run out of space in the cloud storage and I am not even close to downloading the number of photos I want on the canvas. I have a call into customer service to see if I can buy more cloud space.
- jonathn62Jan 27, 2020GuideI gave up on support. I just got SD cards from Best Buy and configured the canvas to pull from the SD cards instead of the cloud.
- PacificJan 27, 2020Star
How much extra storage does that give you?
- jonathn62Jan 27, 2020GuideDepends on the size off the SD cards. I used 64 gb cards. So far I have 400 pictures on one, 250 on one, and 200 on a third.
- Markymark100May 13, 2020Tutor
Meural support is absolutely awful!
- mickyjoemJun 22, 2021Tutor
Hello all,
I have just received and set up Canvas II and only now am reading somewhat alarmingly the issues relating to not being able to control displaying images on an SD card to the canvas. Has anyone actually been able to get the Canvas to display just SD card stored images?
It is scarey to think that after spending nearly a thousand euros for the 27inch version that one is being forced to purchase images from the galleries. I do a lot of photography and image editing, with some Astrophotography, so I am quite happy to observe my own images. Occasional Masterpieces (apart from my own!) are of course always nice but dont want my arm twisted to avail of that all the time.
Would appreciate any help at all :-)
Mike
- aspierJun 22, 2021Star
The frame is great, the software and storage sucks!! I bought the SD card loaded thousands of images but the software won't turn the frame back on in the morning to the SD card. If you want to add pictures you need to take the frame off the wall take out the SD card, load the pictures, put the sd card back in and re-hang the Meural. I wound up paying for the cloud storage. Loading pictures and controlling through their cloud works fine. But I shouldn't have to pay extra to do that.
Such a rip off.
- Markymark100May 13, 2020Tutor
Can't load pics as I'm out of cloud storage space - how do I increase this?
Why is Meural customer service so dreadful!
- Markymark100May 13, 2020Tutor
What did you end up doing? I'm also out of storage
- PacificMay 13, 2020Star
There is a slot next to the power on button on the bottom that you can load a SD card slot with additional photos. There are comments regarding this from other owners with suggestions if you do a search. You can load a large amount of your personal photos this way, but it has certain limitations.
For the money, I think 4 GB of photos is laughable. I am hoping Netgear increases this storage.
I have mentioned to Netgear that if I max out on their storage, I cannot buy any more of their photos. I filled my 4 GB in just about a month after buying the canvas, mostly with my personal photos. But I have hundreds more to add to various playlists.
I hope this helps you.
- aspierJun 02, 2020Star
Kids bought this for me for my birtday. Frustrated with the internal storage and bought a micro SD card. Loaded over a thousand pictures but you can't control the card from the app. That is crazy. Makes it so difficult to manage.
Can't figure out how to add the meural museum art to my playlist.
For such an expensive frame you would think they would make this consumer friendly.
Any help or guidance appreciated