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Forum Discussion
Meural Canvas II storage
I have 3 Meural canvas II's and have added images to all 3. Do the images actually get stored in the device or just on the cloud? In other words, if I turn off the wifi in my home, will the canvas ...
I have run out of space and still plan to have our wedding and several vacations on the canvas. I would hope they would up the amount of cloud storage or allow us to buy more. I filled up my 20 gb in 6 weeks and I am just getting started.
So you have three cards. Is it easy to switch to the SD cards from the app or laptop?
I created a folder on my desktop and the drag the image files into the folder. When I have all the images in the folder, I insert an SD card into my laptop. I navigate to the SD card and create a folder called meural1 (required by the canvas operating system). Then I copy the contents of the folder I created on my desktop into the meural1 folder on the SD card. Once the files have been copied, I remove the SD card from the laptop, I power down the canvas, I insert the SD card into the canvas, I wait 20 seconds, and then I turn the canvas back on.
I did have to contact netgear first and I had them remove all the images from my cloud account. If there are images in the cloud account, the canvas will pull from the cloud instead of from the SD card. It took me a bunch of calls to support to finally get everything working but once it does, its pretty nice.
Thank you for your explaination. It was most helpful.
I think for the money we pay for the membership and additional purchased artwork, the cloud should have unimited storage. Not everyone will use a lot of gb. I will. I have blown through the 20 gb provided in six short weeks. I spent many hours putting playlists together of the membership provided artwork, what I purchased, and our own photos before running out of space. Frankly I am unwilling to give up that work.
Alternatively they should have the SD card included in their software program to allow you to toggle between the two sources.
If Amazon can provide unlimited cloud photo storage to their members, Netgear should be able to their membors. They cannot continue to make money selling artwork if you have run out of storage.
I have let Crutchfield know my thoughts and have also contacted Netgear several times. I am still pushing them to make a change.
Thanks for your help. Joanne
Are you getting the impression that the GB limitation in the cloud, the interface to upload and delete from the cloud, and the difficulty in using SD cards is done intentionally so a user will instead just pay for the membership??
I am hoping it is growing pains. I like so many things about the canvas.
Todays problem is that I have apparently maxed out on my allowed number of playlists !
I have the membership, and If I try to download one of the artwork groups from the Meural's home page I get an error message and cannot download it.
After multiple replies back and forth from customer support, I "think" I understand that my "Your Canvas is out of space" error message, is due to my having too many Playlists! I had no idea there was a limit !?!
I really did not want to add various family vacations, weddings, and artwork together in a combo slide show. I wanted individual playlists. So I have to rethink how to set up the canvas. I have several large playlists that tell a story from photo one to the end of the photos.
I have lots of room left on the cloud, but no room left on the canvas.
Personally, I think the canvas cloud space should be unlimited with how expensive the Canvas is.
I can't figure out how to play from the cloud? I have much more on the cloud than the 4g meural. How do I play those?