NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jonathn62
Jan 05, 2020Guide
Meural Canvas II storage
I have 3 Meural canvas II's and have added images to all 3. Do the images actually get stored in the device or just on the cloud? In other words, if I turn off the wifi in my home, will the canvas ...
Pacific
Jan 27, 2020Star
I was hoping someone would respond to you as I have run out of space in the cloud storage and I am not even close to downloading the number of photos I want on the canvas. I have a call into customer service to see if I can buy more cloud space.
Markymark100
May 13, 2020Tutor
What did you end up doing? I'm also out of storage
- PacificMay 13, 2020Star
There is a slot next to the power on button on the bottom that you can load a SD card slot with additional photos. There are comments regarding this from other owners with suggestions if you do a search. You can load a large amount of your personal photos this way, but it has certain limitations.
For the money, I think 4 GB of photos is laughable. I am hoping Netgear increases this storage.
I have mentioned to Netgear that if I max out on their storage, I cannot buy any more of their photos. I filled my 4 GB in just about a month after buying the canvas, mostly with my personal photos. But I have hundreds more to add to various playlists.
I hope this helps you.
- aspierJun 02, 2020Star
Kids bought this for me for my birtday. Frustrated with the internal storage and bought a micro SD card. Loaded over a thousand pictures but you can't control the card from the app. That is crazy. Makes it so difficult to manage.
Can't figure out how to add the meural museum art to my playlist.
For such an expensive frame you would think they would make this consumer friendly.
Any help or guidance appreciated
- Melliott716Jul 10, 2020Guide
Something for everybody to consider regarding storage. The Meural displays a max resolution of ~2MP (1920x1080). Cameras and images downloaded from the web regularly exceed this resolution; if you store/save that image with a significantly higher resolution, the Meural will indeed downsize it for the display. But it also means you are using a larger portion of your Meural space to hold that image than necessary, since the Meural is dropping pixels anyway. So resizing images to a lower resolution will save you space (both in Meural cloud storage or on an SD card). Also the format you choose can make a difference. JPEG/JPG is a compressed format that will use much less space than PNG. a 1920x1080 image should be ~425k as a JPEG, ~1.2MB as a PNG. If you spend some time downsizing images you can save space. Experiment with downsizing to see the resulting image quality; you may find that Meural's software does a better job of downsizing to 1920x1080 if you give it a 3840x2160 (~8MB uncompressed) image than if you downsize all the way to 1920x1080 yourself. But I don't expect you'll lose a lot of quality if you make the effort to take an image that's currently 16000x9000 (~144MB) and reduce it to 3840x2160 before sending it to the Meural.
Just some thoughts.