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Forum Discussion
jonathn62
Jan 05, 2020Guide
Meural Canvas II storage
I have 3 Meural canvas II's and have added images to all 3. Do the images actually get stored in the device or just on the cloud? In other words, if I turn off the wifi in my home, will the canvas ...
aj222
Jun 22, 2021Initiate
The trick I found to work was to remove ALL images from the cloud. I had uploaded a few images to the cloud, but when I saw the terrible interface to interact with it, I decided to go the SD route. And then, I started having a lot of the issues that you guys mention.
I ended up removing all the images that I had previously uploaded to the cloud and now the frame is happily displaying only the images in the SD card.
I still have issues with pictures not displaying properly - because their aspect ratio doesn't sit well with the frame. However, I recently bought a Nest Hub Max, and even though the display is much smaller and the quality not even close - at least the software works beautifully and it can display all types of images, landscape, portrait, from old cameras, from new phones. So, IT IS POSSIBLE TO DO IT. Netgear should get a dedicated team to fix this once and for all. It's 2021!
mickyjoem
Jun 23, 2021Tutor
Great reply and very helpful. Thanks for the time to reply. This is what I looked for. Hopefully Netgear will listen to its frustrated customers and do something for the money they have spent in the area of support and App improvements
Mike