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Forum Discussion
Meural Factory Reset
Has anyone had the guts to try the Factory Reset on a Meural Canvas II? I've had nothing but trouble with mine and am tired of wasting my time. So I thought that while waiting 4-6 weeks for an actu...
Same issues. I have a couple of these. When changing the wifi password the screen went into noman's land .. sorry.. "no-person's...i don't want to get canceled here.
My support is expired, i do not have confidence if i pay for support it will get solved so...I pretty much have two frames that display a purple screen.
I will keep them up for the ho;idays as conversation pieces when neighbors come over :)
*Yes I followed the NetGear instructions..
Best of luck to all of you that change you wifi password !
The only way I got support was by posting @MeetMeural on Twitter. That didn't actually get support, but they DID ask for contact info and the opportunity to schedule a call. Good luck!
Hello MeOrMeural,
Welcome to the community May you send me a private message with the following info and I'll see if support can reach out to you.
Email:
Phone:
Preferred Contact Time: (including time zone)
Regards,
Christian
Am unable to reconnect my Meural 227.
It was working fine till yesterday, when I disconnected the power supply to change the position. After reconnecting to power, the Meural does not work. The screen seems to energise but remains grey.
Trying to do a factory reset. Tried couple of times but did not succeed. Not sure, if I pressed the reset button correctly or if there is a different procedure.
Any help will be highly appreciated.
Make sure that you have the proper format of image. Meural doesn't tell you that if you have a horizontal image, the Canvas II will only show it if the Canvas is positioned horizontally. Same for vertical. I wasted a lot of time until figuring this out. Did you get the rotating mounting plate so you can position the Canvas either way?
