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Forum Discussion
Meural Frame screen black and unresponsive
My Meural II canvas has been fairly reliable until this week when the screen went black and on the website it shows "offline". I tried a different compatible power adapter thinking that might be the problem with no success. Now, the My Meural section of the website is giving me an error message. "400 Bad Request". I know the canvases are no longer being produced and they can't be bought from Netgear anymore but has all support and operations ceased? Thanks.
1 Reply
To answer your main question: No, Netgear hasn't officially pulled the plug on all server operations overnight. Netgear's official status page still lists the Meural services as operational, and they haven't executed a total hard shutdown of the backend infrastructure yet—though hardware production and retail sales ended some time ago.