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Forum Discussion
cummingfox
May 15, 2023Aspirant
Meural II 2023 - cannot buy new art - payment issues
Bought the Meural II for my birthday and very pleased with it and also went with the subscription. Though I can download/send the art in the membership, I cannot seem to purchase any art - there are ...
KevinLiT
May 17, 2023NETGEAR Moderator
Hello cummingfox,
Welcome to the NETGEAR Community!
I understand that you are having issues with your payments for your Meural Canvas II membership.
Please PM the following information so I can endorse you to our customer care team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
cummingfox
May 23, 2023Aspirant
not sure I want to provide such information to someone I do not know