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Ranil's avatar
Ranil
Tutor
Jun 16, 2022
Solved

Meural membership - how/where do I get it

Hi there
I’ve recently purchased 2 Meurals and was expecting some sort of info (or email or in the box) detailing how I go about redeeming the 1 year free membership that was promoted as part of the purchase. I can’t find anything at all related to it. Can anyone advised where this elusive documentation is?
  • Hello Ranil,

     

    Welcome to the NETGEAR Community!!!!

     

    I understand that you would like information on how to redeem your yearly membership for your recently purchased Meural Canvas. 

     

    Please send an email to netgearteam@netgear.com with the following information:

     

    • Name
    • Email
    • Proof of purchase

     

    Best,

    Kevin

    Community Team

6 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello Ranil,

     

    Welcome to the NETGEAR Community!!!!

     

    I understand that you would like information on how to redeem your yearly membership for your recently purchased Meural Canvas. 

     

    Please send an email to netgearteam@netgear.com with the following information:

     

    • Name
    • Email
    • Proof of purchase

     

    Best,

    Kevin

    Community Team

    • Ranil's avatar
      Ranil
      Tutor
      Thanks Kevin. I didn’t realise it was something you have to apply for as part of the promotion. Now submitted per the promotion and awaiting a response. 🙂
    • Ranil's avatar
      Ranil
      Tutor

      Hi KevinLiT 

       

      I still haven't received any response or acknowledgement of my email regarding the 1 year promotion code.

      Any ideas on how I can escalate or follow up on this.... anyone?

       

      thanks

      Ranil

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator

        Hello RaniI,

         

        Thank you for informing me that no one was in touch. I will get one of our experts to reach out to you.

         

        Best,

        Kevin

        Community Team