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KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Apr 11, 2024

Meural Scheduled Maintenance

Dear Meural User,

We will be shutting down some features for scheduled maintenance on Friday 4/12, 12:01am PST for approximately 30 minutes. During this time, all Account-related activities will be inaccessible, including the viewing of account and billing settings, and the purchase or management of Meural Memberships. You will still be able to view artwork and photos on the Frame or Canvas during this time. However, you won't be able to use the Meural app or web platform. Thank you for your patience and understanding.

Sincerely,
NETGEAR Team

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  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 12, 2024

    KevinLiT I'm surprised this wasn't sent out in an email. With the orbi pro's, I get an email giving me a notice that its offline and the period of time. 

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator
      Apr 12, 2024

      Hello plemans, 

       

      Thank you for raising this concern!

       

      However, I can confirm that the information noted in the previous post was initially sent out as an email from our Meural Team. The post is to ensure that everyone is informed of the scheduled maintenance in case of any inconveniences.

       

      Best,

      Kevin

      Community Team