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Meural Server Offline: Meural Canvas I and Meural Canvas II
Hello Meural Community, We are aware of the issue with the Meural server that is causing the Canvas I and Canvas II to appear offline on the Meural app and my.meural.com. Our Engineering team is d...
Hello Meural Community,
I wanted to let you know that we have recently deployed a server update that we believe should resolve the issue you've been experiencing. Our team is closely monitoring the situation and is seeing some units come back online, although the process is taking a bit longer than we anticipated.
Could anyone confirm if the issue you were facing has now been resolved? Your feedback is greatly appreciated as it helps us ensure everything functions smoothly.
Thank you so much for your patience and understanding during this time.
Kind regards,
ChristineT
Hello Meural Community,
I wanted to let you know that we have recently deployed a server update that we believe should resolve the issue you've been experiencing. Our team is closely monitoring the situation and is seeing some units come back online, although the process is taking a bit longer than we anticipated.
Could anyone confirm if the issue you were facing has now been resolved? Your feedback is greatly appreciated as it helps us ensure everything functions smoothly.
Thank you so much for your patience and understanding during this time.
Kind regards,
ChristineT
- Still down currently but seeing a few users on reddit saying they are back online.
What's the software version we should be updated to? Not showing any updates available so not sure if I'm already updated to the new firmwareHello dustindolin ,
I'm sorry to hear you are still experiencing an issue with your Meural frame. If you haven't done so already, please power cycle it and let me know if the issue persists.
Kind Regards,
Christine
Mine has been back online for a day or so now.
My Meural is still not functioning, and while it states it is connected to my WiFi, I am unable to connect to it with the app
My two MC227 canvases are still offline as of just now; I checked via my.meural.com.
I almost can’t believe it. Both of my MC227 canvases are back online after the pushed 2.09 update when I restarted them. I’m grateful Netgear chose not to abandon us to the four winds indefinitely.
Mine is still showing Offline.
I am showing 'online' now. Needed to Restart WiFi
Getting an "invalid Credentials" error message. As well as the gesture function has stopped working.
I have the same problems: Server error. I have MC315!
What can i do? Wifi connection is working, but no connection between the app and the frame!
Please advise>
Best regards,
Arno
- I don't know why.....
