Meural shows unresponsive on Alexa

Hi, I have a Meural Canvas II which works fine. The Meural app shows it connected to the internet and app controls it OK. Alexa skill is enabled (tried disabling and re-enabling). Meural shows ...

KevinLiT

NETGEAR Moderator

Mar 29, 2023

Hello Mark_Simo,

Welcome to the NETGEAR Community!

I understand that have the Alexa skill installed and would like to use Alexa to control your Meural with voice commands.

I would like to endorse you to our support team to further investigate this issue.

Please PM the following information so I can endorse you to our support team:

Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:

Please provide this information as soon as possible!
I look forward to hearing from you!

Best,
Kevin
Community Team

Mark_Simlo
Aspirant
Mar 29, 2023
Many thanks

Message sent

Regards

Mark

Forum Discussion

Meural shows unresponsive on Alexa