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Forum Discussion
Mark_Simlo
Mar 29, 2023Aspirant
Meural shows unresponsive on Alexa
Hi, I have a Meural Canvas II which works fine. The Meural app shows it connected to the internet and app controls it OK. Alexa skill is enabled (tried disabling and re-enabling). Meural shows ...
KevinLiT
Mar 29, 2023NETGEAR Moderator
Hello Mark_Simo,
Welcome to the NETGEAR Community!
I understand that have the Alexa skill installed and would like to use Alexa to control your Meural with voice commands.
I would like to endorse you to our support team to further investigate this issue.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
- Mark_SimloMar 29, 2023AspirantMany thanks
Message sent
Regards
Mark