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Forum Discussion
Meural Software - Crap support, crap developers
So Netgear sells a product that is dependent on software, pushes out software updates, and provides ZERO support for the software - awesome - what a craptastic company. First issue - Light detect...
Hello iklier,
May you send me a private message with your email address and serial number.
Thanks,
Christian
I have the same problem with my Canvas, any firmware update to address these bugs?
Hi pbellard,
May you send me a private message with your email address and serial number. I'd like to assist with having your concerns addressed.
Regards,
Christian
I gave up on "auto brightness" soon after buying these things (the MC315 "photo frame" Meural that isn't even in the popup for Model for some godforsaken reason.
For the last three months, icloud album linking has been completely broken. Some albums partially "upload" and show in the iOS app/photo frames, some don't upload at all. I haven't been able to make rhyme or reason for why. I've tried re-linking; I've tried removing all videos from the albums; I've tried un-linking older albums I'm not actively displaying. No dice with anything.
I bought one of these hunks of junk, sent one to my parents, and sent one to my in-laws. As Christmas gifts last year; so they could all see pictures of their grandkid. Useless now.
And since I bought these more than three months ago, I can't even open a support case. I really should have listened to my gut instinct, that even a "luxury brand" of Netgear would still be crappy Netgear garbage.
I'm going to go on a mission to post everywhere I can about how bad the software is for these things. The App store, Amazon, anywhere else I can find. This level of neglect is unconscionable.