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Forum Discussion

myphotos's avatar
myphotos
Follower
Jan 26, 2021

mpeg-4 files on the Meural Canvas II

Hi to all,

did anyone of you use mpeg-4 files on the CanvasII

And if so, how to you scale the pixel sizes of the singele images BEFORE you combine them in an mpeg-4 (I use both Lightroom CC and Proshow).

Is there a best practice for the use of mpeg-4 files on the Meural Canvas II?

Grateful for help,

Henning

 

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 28, 2021

    Hello myphotos,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian