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Forum Discussion
ptornetta
Apr 18, 2025Follower
My uploaded pictures are missing from the app and the website
I have an original 27 inch meural that i use only for showing my own pictures (photography hobby). i had over 600 pictures uploaded and running a playlist with about 525 pictures. sometime over the past 6 weeks, all of my uploaded pictures except 9 are now missing from the app and the website when i login. the canvas is still playing a portion of them, but i can no longer edit the list or upload more and the app is not connected to the canvas. i have resterted both and the internet is stable. i am afraid to re-link the app tot he canvas since now all the pictures are not on the app!
the goal: 1. restore all the pictures that i have uploaded over many years and are no longer available easily (ie, get them restored on the meural server not re-upload) and 2. re-link the canvas to my app.
i see nothing online about this problem but it is really bad for me!! please help!1
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