Power outage, now Meural screen is flickering?

Question

Hello! We had a brownout today, and I've just noticed the screen on our Meural (which was working fine before the brownout), is now flickering, mostly on the upper right/lower right corners (in landscape) of the screen. Does anyone know anything I can do for this? :(

hcampbell · Answer

I moved mine to a different room and the edges have been flickering since.

Christian_R · Answer

Hello TeddyBozeman &amp; hcampbell,

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If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.&nbsp;

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https://www.netgear.com/support/contact.aspx

&nbsp;

Christian&nbsp;

lmir · Answer

I have the same issue. My screen is flickering in bottom left from time to time, especially in the evening . Does anyone know how to resolve this?

KevinLiT · Answer

Hello Imir,
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Welcome to the NETGEAR Community!
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I understand that you are experiencing screen flicker with your Meural Canvas.
Please factory reset your Meural Canvas.
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Best,
Kevin
Community Team
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Forum Discussion

Power outage, now Meural screen is flickering?

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