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Forum Discussion
Millie56
Aug 23, 2021Tutor
Meural canvas continually updating
I have set the picture display duration to 1000 seconds. After uploading an image be it from the Meural website or one of my own photos the display will go blank and the image flicker with a message ...
- Feb 02, 2022
This thread is a bit older now but I'm gonna comment on how I resolved my updating issue.
First, how it all started. I set a sampler of 61 pictures as playlist which would be played from 18:00pm to 21:00pm. At 19:00pm the canvas would start to update the sampler which is the reason why it would flash every few seconds. The issue is that it seemed not to stop but it would after 1h or so.
I see this as a big issue so I deleted the sampler as playlist and started to create my own playlist with the pictures from the sampler. I was actively watching the canvas the last few days and had no update issues anymore.
Hope this helps you.
Cottonsusan
Oct 09, 2021Guide
But obviously they are ignoring the issue. Has anyone had a response?? Do they even bother to read these posts? Hey Netflix! Wake tf up! Serve your customers beyond just taking their money.
joeyfl88
Oct 26, 2021Aspirant
So I have 3 Meural Canvas (version 2). 2 of them are currently setup in vertical mode, the other is setup in horizontal mode. The one that is setup horizontally was having this issue also so I tried to replicate the settings I had on the vertical ones. I used the app, selected the particular canvas, then “canvas settings” and turned off “sleep when room is dark” and that “seemed” to fix it for me. (Just a note, I already had “auto adjust brightness” off). Hope that works for you all.
- pssguyOct 26, 2021Initiate
Thanks for suggestion. The issue is an intermittent problem for me. I had sleep when room is dark set but that stopped working as well - though not something I'm not that worried about
- HaraldwagenerMar 01, 2022InitiateNo it doesn't, still popping up.