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Forum Discussion
HJV
Dec 19, 2020Aspirant
SD card not detected on Meural Canvas II
Hi, I recently purchased a Meural Canvas II. I am unable to use an SD card on my device - it is not detected when I put it in. I have followed all the suggestions mentioned on your website but am una...
mattwillhill
Dec 22, 2020Guide
I experienced the exact same problem in December 2020 and used and reformatted many of my existing older SD cards to no avail and much frustration. My last gambit was to buy a brand new SD card, so I bought a "SanDisk Extrem Pro 32 GB SDHC Memory Card - Up tp 95MB/S, Class 10, U3, V30 - Black". This worked straight away. I created 3 folders "meural1" to 3 and the frame recognised the folders for the first time.
It is not clear to me the technical reason why but many others perhaps could advise. The fact is for minimal investment it worked. I also found that the Meural should be powered down and the plug removed always when removing and reinserting the SD card. Hope this helps . . . .