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Forum Discussion
HJV
Dec 19, 2020Aspirant
SD card not detected on Meural Canvas II
Hi, I recently purchased a Meural Canvas II. I am unable to use an SD card on my device - it is not detected when I put it in. I have followed all the suggestions mentioned on your website but am una...
meuraldon
Oct 11, 2021Aspirant
I've learned a lot by working with a Netgear engineer (NOT in support). First thing was learning how to insert the SD card properly; you insert it with the contacts facing OUT. That resulted in my canvas finally detecting the card.There are undocumented limits on the number of pics in the meural folders. I tried a folder with 13,000 photos and the canvas could still detect the card but was not able to display the images. I made 4 folders of 3,400 images and it works fine. I tried 4,700 images and it does not work. So the limit is somewhere between 3,400 and 4700đ.
Cottonsusan
Oct 11, 2021Guide
So, Again, why is Netgear not responding to these questions?