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Forum Discussion
HJV
Dec 19, 2020Aspirant
SD card not detected on Meural Canvas II
Hi, I recently purchased a Meural Canvas II. I am unable to use an SD card on my device - it is not detected when I put it in. I have followed all the suggestions mentioned on your website but am una...
meuraldon
Oct 11, 2021Aspirant
I've learned a lot by working with a Netgear engineer (NOT in support). First thing was learning how to insert the SD card properly; you insert it with the contacts facing OUT. That resulted in my canvas finally detecting the card.There are undocumented limits on the number of pics in the meural folders. I tried a folder with 13,000 photos and the canvas could still detect the card but was not able to display the images. I made 4 folders of 3,400 images and it works fine. I tried 4,700 images and it does not work. So the limit is somewhere between 3,400 and 4700đ.
Ken6432-1
Oct 26, 2021Star
For what it's worth, I have just over 8800 images in a folder and it does work. In order to have it find all of the images, I needed to go to the reload menu selection on the device. Each time I did this it found more images. It finally found all of them after four reloads. I think the device operates so slowly that it cannot read all of the files in before the process times out. Using reload gives it additional time, I believe.
I don't know that I recommend having this many images in one folder, but it does work. The response time is very slow when you want to look at the image information screen or any other menu screen.
- meuraldonOct 26, 2021Aspirant
Thanks for this.
The four folders now work fine. After all the hassle, I don't think I have the patience to make larger folders.
- Ken6432-1Oct 26, 2021StarOne question I have for you is once all of the images in one folder are shown, does it go immediately to the next folder or do you have to select the new folder?
- meuraldonOct 26, 2021Aspirant
Random behavior.
It seems to stay in the same folder. Every now and then, though, it will cycle back to the meural default images
Consistent with "beautiful product, terrible software, no documentation"