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Forum Discussion
SD card thumbnails
When I add photos from my Iphone I do see manageable thumbnails in the Meural app. When I insert a SD card with JPG's they are displayed wel. However, when e.g. starting a SD card based playlist I d...
Dear Kevin,
Thank you for this detailed answer. However, it does not answer my question.
I want to see thumbnails with a small image of the photos on my SD card to allow me to move to a certain picture.
The present thumbnails are all blank. The same is true for the iphone app.
Hello jettenj ,
Thanks for the additional information in regards to the reported issue!
Please try the following to troubleshoot this issue:
- Please ensure that your Meural app is updated by removing the app then reinstall it from your app store.
- Then, Ensure your Meural Canvas is on the most recent firmware by navigating to settings>CANVAS DETAILS>Software Update.
- If the issues is still present, please try removing your SD card then perform a factory reset on your Meural Canvas.
- After completing the factory reset insert your SD card into your Meural Canvas then power it on.
Best,
Kevin
Community Team
Ok, I will try that although it seems unlikely that a new canvas with up to date software would need a factory reset.
Besides is it possible to show me a sample of a screen where the thumbnails from a SD card a visible?
Hi there,
In my case, I had to create a separate file for the thumbnails to visualize them.
Thumbnails must be 120 pixels x 68 pixels for horizontal images and 68 pixels x 120 pixels for vertical. Thumbnail names must be formatted as the following:
- [filename].[filetype].thumb
Then they will be visualized in the menu when you move across images.
Hope it helps!
Thank you very much!. I did not get a proper reply from netgear/meural. In the description of the canvas they say that you should not create thumbnails but also don't tell you how to view them. I will try to make them according to your description and let you know if it works.
Jan