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Forum Discussion

watdrop's avatar
watdrop
Tutor
May 29, 2023
Solved

Unable to Delete a Number of Photos

I am unable to delete a number of photos from the Meural Canvas App.   The photos always show up in the "All Uploads" folder no matter what I do. These photos have the linked photo icon but they ...
  • watdrop's avatar
    May 29, 2023

    Figured it out finally...

    1. Login to: my.meural.com (using your Netgear account)
    2. Delete the photos there.

    Couple of things Netgear might address:

    1. The existence of my.meural.com accounts should be better noted. Didn't know my.meural.com accounts existed until digging deep into this.
    2. App software should have been able to delete the unlinked images.
    3. App software shouldn't have showed those images as linked when they were not.

    Hope this helps someone else.