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Forum Discussion
trippytrp
Nov 30, 2020Follower
Videos Blocky at beginning/end or loop last 2ish seconds
Hello, I have many videos uploaded to the meural cloud account that play fine when sent to the canvas, but when I put the exact same videos on the SD card, they are very blocky/digitized at the ...
Christian_R
Dec 04, 2020NETGEAR Employee Retired
Hello trippytrp,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian