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Forum Discussion
Solved
App speed check does not display speeds
mesh 6 router with two satellites MR 63 . Net gear app on my iPhone and iPad. Speed check runs but does not display speeds, only says I have moderate speed.
All of a sudden it has now working just fine. I have no idea why.
Other speed checks work, I've tried removing the app and putting it back in on both iPad and iPhone. Rebooting modem and router. All firmware is up to date so I'll told. All other functions on the app work.
what modem/gateway is the MK system connected to
My modem was supplied by spectrum/charter is a Hitron E31N2V1. Should I replace it with my own modem?
Jim100 wrote:
My modem was supplied by spectrum/charter is a Hitron E31N2V1. Should I replace it with my own modem?
No. I was just making sure you weren't in a double nat. It can cause issues. You're not.
Does the speedtest work if you go through the router's browser?
Don't think I know how to do that. Technolology has left me behind. I just used the app to setup the new mesh system haven't actually gone into the router. Just got it a Costco last week. They had hundreds for sale, seems like others would be having this same problem.Thanks for your help.