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Forum Discussion
mikey59
Dec 27, 2023Guide
Cannot connect printer to MR70 router!
I have a Brother HL-2280DW that has been working fine for a while & now shows a offline - I've tried everything I can think of to try to get it connected & am having ZERO luck! Trying setting up fro...
mikey59
Dec 28, 2023Guide
Found this after digging around on Brother's site.
I have used the Brother set up utility, temporarily connecting via USB cable & it finds my network immediately & says its connected & to disconnect the USB cable, but the next step, it suddenly cannot find my network! I may try setting up a 2.4 GHz network for it alone, but if all else fails, I guess I could run an Ethernet cable around the outside of the room!
If you experience repeated offline or lost connection issues with your Brother machine, the mesh network’s name (SSID) must be separated into different bands and the Brother machine must be connected to the 2.4 GHz network.
Not all mesh network configurations allow for separating the network name (SSID). Please check with your device manufacturer for specifications and instructions.
EERO Mesh Network Users: We have found a link between EERO routers and Brother devices, which may cause frequent wireless disconnection. Our technical support team has thoroughly researched the situation and found that due to the specifications of EERO routers, we do not have the ability to stabilize their wireless connection with the Brother device. For a better overall network connection, we recommend using your Brother device with an Ethernet cable connected to your router, if supported by your machine's specifications. You may also use a USB cable connected directly to your computer. Brother cannot offer any further assistance with this issue while using an EERO router.
FURRYe38
Dec 28, 2023Guru - Experienced User
Sounds like this is a printer issue here. Be sure the printers FW is up to date as well. Keep with checking the printers support site for help and information regarding there product.
Mark your post as solved when you get a chance so others will know.
Good Luck.