NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
OfirM
Oct 03, 2024Aspirant
Cannot connect to additional MS60 satellite
Hello everyone, I have a NIGHTHAWK MESH SYSTEM MR60 WITH TWO MS60 SATELLITES. The problem is that I have only used one satellite and the other remains in the package. Now after more than 2 years i...
plemans
Oct 03, 2024Guru - Experienced User
Have you tried hardwiring it into the router for a period?
Its probably behind on firmware and needs to get updated to sync.
- OfirMOct 03, 2024AspirantHello Sir,
Can you please explain what do you mean by hardwiring to the router? Do you mean that i connect with cable from router directly to the satellite with Ethernet cable?
If the answer is yes,please explain next steps and how can i find this satellite and update firmware?- plemansOct 03, 2024Guru - Experienced User
yes. Temporarily move the satellite by the router and connect it with an ethernet wire. And walk away for around 20 minutes.
Then log into the router via the browser (not the app) and check the sync status and firmware pages. A lot of the time, it'll handle it on its own but sometimes you have to manually update/sync it.
- OfirMOct 03, 2024AspirantGreat. I will do it right now appreciate your support. If it doesn't help how do i update this satellite manually? I already downloaded the latest firmware to my computer but i don't know how do i manually sync it..🥲