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Forum Discussion
Cannot ping the device in same network (MR60)
Switched to this device 3 days ago and having a hardtime managing my network since then. Worst customer-care support ever even with premium support Spend Three hours on calls all-together today wit...
I have the same problem. Brand new nighthawk MR60 + 2*MS60. I can't ping or otherwise see my synology nas (plugged into wired port on MR60) from my mac notebook. All of this worked with my old router. Very frustrating, since the whole point of buying the netgear system was to unify the whole home network so that I can see my nas and my shared printers from throughout the house.
With the MR60 + 2*MS60 configured as a router, my wired devices (e.g. a Synology NAS) could not be seen from my wifi devices (e.g. a Macbook Air), and vice-versa, but wifi devices could see one another.
Solution/workaround: I put my old TP-Link router back in place as a router, with wifi disabled, and then configured my MR60 as an access point. Now my wired and wifi devices can all see one another. I am back in business accessing my NAS from my Mac notebooks. Unfortunately my upload speed in the workaround state is slower than with the MR60 in router mode, but at least my home network is now in a working state.
I would love to have some sort of firmware update that would allow traffic to/from the wired ports on the MR60/MS60 to be bridged/switched onto the wifi network, so that my wifii devices could talk with my wired NAS when the MR60 is in router mode.
Many thanks to Louie from customer support ticket # 43957276 who spent a lot of time trying several possible ideas to help me out via chat yesterday. While we were not able to resolve the issue with the MR60 in router mode, I do appreciate the support. I hope we can find out from the firmware experts whether this is a feature or a bug.
Also have the Nighthalk MR60 and experiancing the exact same issue with my SONOs speakers. The app can't see both of my speakers at the same time, but if I move to another room and turn off my wifi, then turn it back on so that my phone connects to the satalite next to the other speaker then I can see the other one, but the other speaker goes away.
It's like devices between the satalites can't communicate with eachother on the same network. Kinda like the subnet being blocked or something - but still works getting out to the internet.
I'm going to try out your "workaround" since I still have my old router and see if that helps. Thanks for posting this information!
I hope Netgear is reviewing these posts and making their products better with new firmware soon.
- I read some 1 star reviews for this product and was able to identify the problem and the solution thanks to other early adopters.
Login from a browser and disable AX mode and your problem devices should become happy after the settings are applied. May be some time (months...years?) before your wireless media devices play nice with this new AX IP6 stuff...
PhunnyBoy wrote:
I read some 1 star reviews for this product and was able to identify the problem and the solution thanks to other early adopters.
Login from a browser and disable AX mode and your problem devices should become happy after the settings are applied. May be some time (months...years?) before your wireless media devices play nice with this new AX IP6 stuff...
Interesting - PhunnyBoy - do you happen to have the link to that resolution? I was reading up on what AX mode is and that doesn't really sound like it's related to the issue I was experiancing.I just put in my old router and turned the MR60 into an AP mode only (not router) and it fixed the issue. All of my devices now see all my other devices within the network - FINALLY!