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Forum Discussion

sresam89's avatar
sresam89
Guide
Dec 01, 2020

Cannot ping the device in same network (MR60)

Switched to this device 3 days ago and having a hardtime managing my network since then. Worst customer-care support ever even with premium support Spend Three hours on calls all-together today wit...
samuraineet's avatar
samuraineet
Aspirant
Nov 14, 2021

I had also been getting nagged by an issue where devices connected to the satellite cannot communicate with each other.
But today, I found Netgear released new versions of MR60/MS60 firmware. After installing them to the router and satellite, this issue seems to be away.

 

https://kb.netgear.com/000064370/MR60-MS60-Firmware-Version-1-1-6-122

 

I needed to download the firmware from the link above and install it from routerlogin.net > ADVANCED > Administration > Router Update > Manual Update.

Not sure why but the Online Update tab did not work as it was not showing this firmware update was available.

I am using MK62 (MR60 + one MS60.)

  • UpIrons's avatar
    UpIrons
    Tutor
    Nov 14, 2021

    Thanks for the heads up. I am about to go do that update now and will report back after I put it through its paces.

  • n8man's avatar
    n8man
    Star
    Nov 14, 2021
    I installed the new firmware a few days ago and I been working well for me, maybe even perfectly. I haven’t tested internal network speeds yet.
    • UpIrons's avatar
      UpIrons
      Tutor
      Nov 14, 2021

      Yep this is good. They finally fixed it from what I can tell..

       

      I'm averaging a 3ms ping between 2 devices that are on disparate netgear units as well as a 12 MB/s transfer rate which is about as good as expected.

      I also ran a few wireshark sessions just to look for anything weird going on and nothing is out of the ordinary, whereas before I was seeing a lot of retransmissions and outright lack of handshaking between devices.

       

      My only wish at this point would be that they would detail what exactly they did to fix it. Doesn't even say anything in the release notes. 

      • Sanjith92's avatar
        Sanjith92
        Star
        Nov 30, 2021
        I confirm that the Chromecast issue and failure to ping satellite connected devices is now resolved with firmware v1.1.6.122 .
        Hope this fix is carried forward to future updates as well .
        Release notes say it fixed the airplay issue with iphone/ipad connection to apple tv , so may be same bug was causing issue for Chromecast too .