Forum Discussion

Initiate

May 16, 2020

Can't connect the ethernet port on an MR60 to a switch, it doesn't seem to recognize the switch.

I replaced my very old internet gateway with a new MR60 mesh system with 2 sattelites (MS60). I'm not sure what rhe exact model number is as the Model selector for the formum post does not recognize ...

tonerrg

Aspirant

Jul 06, 2020

I'm having a similar problem. MR60 with 1 satellite and SB6121 modem do not recognize that they are connected using known good patch cables. If I connect a device directly to the modem it is recognized and works properly.

This system is only 4 days old and was working fine until sometime while we were sleeping last night.

Christian_R

NETGEAR Employee Retired

Jul 09, 2020

Hello tonerrg,

If you recently purchased the device, I would recommend contacting our support team as your device is provided with 90 days of complimentary support. You can contact support by registering your device using the link below.

https://www.netgear.com/support/default.aspx

Christian