Can't connect with Netgear app because network name was previously changed (nighthawk mesh wifi 6)

Question

My mesh router was setup previously and I changed the network name and password from the defaults. Now after moving, and setting up a new network, with a new mobile device, the Netgear app insists I connect to NETGEAR14, but it's not available, I only have the network name I previously used.

I think I should do a factory reset with a paperclip. Is that the solution?

Christian_R · Accepted Answer

Hell matt7thom,

&nbsp;

Correct! I would suggest performing a factory reset and running through the setup assistant again.&nbsp;

Regards,

Christian&nbsp;

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Can't connect with Netgear app because network name was previously changed (nighthawk mesh wifi 6)

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