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Forum Discussion
fredboer
Feb 06, 2022Star
Can't maintain connection with Epson 3830 - and issues with HP wireless printers.
Background: My new Nighthawk MK62 AS1800 Mesh router and satellite are providing great coverage and high speeds. Setup was a breeze. BUT... I cannot maintain a wireless connection to my (also new) E...
- Feb 06, 2022
Oh, wait... you suggested the satellite. Sorry not to read more carefully. I have only one satellite. It is positioned on the main floor, and uses an ethernet cable as a backhaul. If I bought a *third* satellite, and used it wirelessly, I suppose I could then use the etherenet connection to the printer. Would that work? Still. I don't feel like spending even more money - since for everything but the printer, the wifi is great.
Thanks for the suggestion!
Fred
fredboer
Feb 10, 2022Star
P.S. Just thought I should post that I had cause to talk to tech support about another question, and the technician and I got talking about the printer disconnecting. He suggested that I disable broadcasting the SSID. I didn't save the conversation but by disabling broadcasting (under the 5 GHZ settings) this would resolve the issue. He also suggested setting a "Short Preamble". I was dubious, but it seems to have worked. I've gone a couple of days without a disconnection.
Thought I'd post that here in case it might help someone else.
I appreciate the help and suggestions that were provided here!
Fred :)
FURRYe38
Feb 11, 2022Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡