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Forum Discussion
bryansdiego
Aug 25, 2023Aspirant
Can't Turn Remote Management Off - MR60 Mesh Router
If anyone can help I appreciate it. I have the latest firmware. I am just trying to turn off the Remove Management. When I unselect and then hit Apply it does not save the setting, and turns it...
- Aug 25, 2023
Ok, lets try a Factory reset and setup from scratch.
michaelkenward
Aug 25, 2023Guru - Experienced User
You already have the latest firmware, but there have been rare cases where reinstalling the firmware can mend minor errors in it.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
You could also see if a reset "unsticks" the controls.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
- bryansdiegoAug 25, 2023Aspirant
Wow, thank you so much!!! I will try and first manually redo the firmware, and then if that doesn't allow me to turn off remote management, do a factory reset, correct?
- bryansdiegoAug 25, 2023Aspirant
Thanks again, sadly manually reinstalling the firmware doesn't fix it ;-(
Next I should try just factory reset?
It's so odd I can deselect the option, but when I go to save, it turns it back on.
- FURRYe38Aug 25, 2023Guru - Experienced User
What browser are you using? Try MS Edge or Firefox or Opera.
Be sure to clear out all browser caches before entering the MRs web page.
Definitely try a Factory Reset and setup from scratch. Do not load any saved backups from file.
- bryansdiegoAug 25, 2023Aspirant
Thanks so much I tried a new install of Firefox same issue. I uncheck the box, hit save, it comes back.
At this point, sound like I need to do factory reset?
Do you think it's not possible to turn off Remote Management?
Thanks!