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Forum Discussion
GhettoSmurf373
Jul 17, 2020Initiate
Chromecast and Mesh Routing issues
If anyone is like me and recently upgraded to the Netgear Nighhawk Whole Home Mesh WiFi 6 (AX1800), you have probably discovered issues with Chromecast. I searched and searched the web and could not ...
shaun_s
Aug 26, 2021Star
I have the MK63 (MR60 router and two MS60 satellites).
I've tried all the suggested solutions but none worked. (It may seem to work for a while but after the devices connect back to their respective satellite, the problem returns.)
I've waited over 8 months for a firmware fix but none of the updates fixed the problem. It's been a waste of time.
Get a refund if you can. Unfortunately, I'm stuck with mine. Very disappointed.
- FURRYe38Aug 26, 2021Guru - Experienced User
Instead of waiting for a fix, did you open a support ticket to let NG know about the problem your seeing?
Highly recommended to contact NG support and let them know about this. Reference this forum thread as well.
shaun_s wrote:
I have the MK63 (MR60 router and two MS60 satellites).
I've tried all the suggested solutions but none worked. (It may seem to work for a while but after the devices connect back to their respective satellite, the problem returns.)
I've waited over 8 months for a firmware fix but none of the updates fixed the problem. It's been a waste of time.
Get a refund if you can. Unfortunately, I'm stuck with mine. Very disappointed.
- shaun_sAug 27, 2021Star
Someone on this thread already opened a support ticket:
https://community.netgear.com/t5/Nighthawk-Mesh-System/Devices-on-mk62-mr60-and-ms60-become-invisible-to-each-other/td-p/1922667Nothing happened and the case was closed.
I also described in detail of the problem in this post:
FURRYe38 wrote:Instead of waiting for a fix, did you open a support ticket to let NG know about the problem your seeing?
Highly recommended to contact NG support and let them know about this. Reference this forum thread as well.
shaun_s wrote:I have the MK63 (MR60 router and two MS60 satellites).
I've tried all the suggested solutions but none worked. (It may seem to work for a while but after the devices connect back to their respective satellite, the problem returns.)
I've waited over 8 months for a firmware fix but none of the updates fixed the problem. It's been a waste of time.
Get a refund if you can. Unfortunately, I'm stuck with mine. Very disappointed.
- FURRYe38Aug 27, 2021Guru - Experienced User
Please open up another support ticket then.
shaun_s wrote:
Someone on this thread already opened a support ticket:
https://community.netgear.com/t5/Nighthawk-Mesh-System/Devices-on-mk62-mr60-and-ms60-become-invisible-to-each-other/td-p/1922667Nothing happened and the case was closed.
I also described in detail of the problem in this post:
FURRYe38 wrote:
Instead of waiting for a fix, did you open a support ticket to let NG know about the problem your seeing?
Highly recommended to contact NG support and let them know about this. Reference this forum thread as well.
shaun_s wrote:
I have the MK63 (MR60 router and two MS60 satellites).
I've tried all the suggested solutions but none worked. (It may seem to work for a while but after the devices connect back to their respective satellite, the problem returns.)
I've waited over 8 months for a firmware fix but none of the updates fixed the problem. It's been a waste of time.
Get a refund if you can. Unfortunately, I'm stuck with mine. Very disappointed.