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Forum Discussion
VorisJ
Oct 11, 2020Tutor
CONNECTING TO ROOMBA 960
I cannot get my Roomba to connect with my MR60 Nighthawk mesh wifi 6 router. The Roomba needs to connect to 2.4GH and Roomba tech support thinks it's only picking up the 5.0GH. Is there a way I can ...
- Oct 12, 2020
Got it working. I deleted and reinstalled the app. It connected and finished the installation process.
VorisJ
Oct 11, 2020Tutor
A lot of what you said went over my head, lol. I’m a little savvy, but I get to a point where it says you are connected to the Roomba, please use the app to continue setup. Then after waiting, I get a could not connect. It won’t go any further.
schumaku
Oct 11, 2020Guru - Experienced User
Doesn't the App (or the support) state the mobile device with the App must be connected to the 2.4 GHz radio?
- VorisJOct 11, 2020TutorIt doesn’t, but tech support told me the Roomba will only connect to 2.4GH. During setup is ask if I want to join the roomba’s network. I select join and then it says connected to Roomba. As it keeps going, it says there was a problem could not connect and retry. Even rebooted the Roomba to factory settings. Now before I got the new WiFi mesh, it use to work on my old router and WiFi.
- VorisJOct 12, 2020Tutor
Got it working. I deleted and reinstalled the app. It connected and finished the installation process.