NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Uno_Time
Nov 28, 2021Aspirant
Customize Wifi Network issues on 2.4Ghz on a Netgear Nighthawk Tri-Band Mesh (MK83)
I am having issues with Customize Wi-Fi Network. Below is some of the stats HW: Netgear Nighthawk Tri-band Mesh MK83 Firmware: Vi.1.6.10_3.1.97 Wi-Fi Channel is set to Auto Guest Network is ...
FURRYe38
Nov 28, 2021Guru - Experienced User
- It is connected to BGW210-700 Modem< The modem already has a built in router and WiFi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
Try option #2...
Uno_Time
Nov 28, 2021Aspirant
Hey,
I already disabled all the settings and the NAT is off on the modem as indicated. The system has been run fine for about 6 months before I decided to create a customize network. Everything else is running great. I can't use the customize 2.4 network.
Regards,
Uno
- FURRYe38Nov 28, 2021Guru - Experienced User
What happens if you remove the MS from the wired back haul and try setting up the MS wirelessly then try the customize the 2.4Ghz wifi?