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Forum Discussion
TheArtfulCodger
Apr 06, 2021Aspirant
Facetime audio calls not working using iPhone
I have a Netgear Nighthawk MR60 mesh system with a WiFi router and one satellite. Since I installed it, I cannot make calls using my iPhone xs with either of my Mac computers. The window comes up tel...
- Apr 09, 2021
Update
This is working for me now for the last 2 days.
When the new WiFi router was set up, I took advantage of the option to use the exact same network name and password for my network that was used with the previous router (different manufacturer and network type). Basically, I’m lazy and didn’t want to relog into 20+ devices on the existing network. That may have contributed to the problem.
As I said previously, I logged out of Facetime on my Macbook Pro {MBP) and logged right back in again. There was no difference in operation. However, I shut the Macs down at the end of every day and restart them the following morning. The day after I did the Facetime logout/login, tried it again and it worked. Also got a notification on my other Apple devices about the log in on the MBP after using phone with facetime.
So I’m keeping my fingers crossed that it’s fixed.
schumaku
Apr 06, 2021Guru - Experienced User
This issue exists much longer than any Mesh system - https://discussions.apple.com/thread/6614193 - proofs to be commonly related to whatever strict security blocking on MacOS and/or iOS. Earlier days it typically hit the MacOS systems. Probably this became even worse with the Apple's wonderful magic privacy enhancements on iOS.
All your systems connected to the MR60 Mesh system are on the same network - it does not matter which radio or Ethernet port is used.
I'd suggest to challenge Apple what is causing this nonsense message. Almost certainly it's not the WiFi or the router....
- TheArtfulCodgerApr 06, 2021Aspirant
Thanks for thr reply. I'll try elsewhere.
- TheArtfulCodgerApr 09, 2021Aspirant
Update
This is working for me now for the last 2 days.
When the new WiFi router was set up, I took advantage of the option to use the exact same network name and password for my network that was used with the previous router (different manufacturer and network type). Basically, I’m lazy and didn’t want to relog into 20+ devices on the existing network. That may have contributed to the problem.
As I said previously, I logged out of Facetime on my Macbook Pro {MBP) and logged right back in again. There was no difference in operation. However, I shut the Macs down at the end of every day and restart them the following morning. The day after I did the Facetime logout/login, tried it again and it worked. Also got a notification on my other Apple devices about the log in on the MBP after using phone with facetime.
So I’m keeping my fingers crossed that it’s fixed.