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Forum Discussion

TooManyProblems's avatar
TooManyProblems
Aspirant
Aug 12, 2020

Firmware doesnt update and fails

AX1800 MK63 - accidently updated the router before satelite, then rolled back to previous version and the router works.  Trying to update the satelites with MS60-V1.0.6.102_2.0.45.chk and they fail e...
TooManyProblems's avatar
TooManyProblems
Aspirant
Aug 12, 2020

Same problem in trying to update the satelite with V1.0.5.102_2.0.44.chk - fails

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 19, 2020

    Hi TooManyProblems, 

     

    Are you attempting to update the firmware through the Nighthawk app or the web interface? 

     

    Christian 

    • TooManyProblems's avatar
      TooManyProblems
      Aspirant
      Aug 21, 2020

      Web.  The app hardly ever connects.  The Web is a bad interface.

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Aug 27, 2020

        Hello,

         

        May you send me a private message with you email, phone, and serial number. I'd like for our support team to reach out for further assistance.

         

        Christian