NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TooManyProblems's avatar
TooManyProblems
Aspirant
Aug 12, 2020

Firmware doesnt update and fails

AX1800 MK63 - accidently updated the router before satelite, then rolled back to previous version and the router works.  Trying to update the satelites with MS60-V1.0.6.102_2.0.45.chk and they fail e...
TooManyProblems's avatar
TooManyProblems
Aspirant
Aug 12, 2020

Same problem in trying to update the satelite with V1.0.5.102_2.0.44.chk - fails

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 19, 2020

Hi TooManyProblems, 

 

Are you attempting to update the firmware through the Nighthawk app or the web interface? 

 

Christian 

  • TooManyProblems's avatar
    TooManyProblems
    Aspirant
    Aug 21, 2020

    Web.  The app hardly ever connects.  The Web is a bad interface.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Aug 27, 2020

      Hello,

       

      May you send me a private message with you email, phone, and serial number. I'd like for our support team to reach out for further assistance.

       

      Christian