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Forum Discussion

TooManyProblems's avatar
TooManyProblems
Aspirant
Aug 12, 2020

Firmware doesnt update and fails

AX1800 MK63 - accidently updated the router before satelite, then rolled back to previous version and the router works.  Trying to update the satelites with MS60-V1.0.6.102_2.0.45.chk and they fail e...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 19, 2020

Hi TooManyProblems, 

 

Are you attempting to update the firmware through the Nighthawk app or the web interface? 

 

Christian 

TooManyProblems's avatar
TooManyProblems
Aspirant
Aug 21, 2020

Web.  The app hardly ever connects.  The Web is a bad interface.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 27, 2020

    Hello,

     

    May you send me a private message with you email, phone, and serial number. I'd like for our support team to reach out for further assistance.

     

    Christian