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in2ndo's avatar
in2ndo
Apprentice
Jul 21, 2021
Solved

Firmware update not showing in auto-update

Hello everyone, 

 

I just bought and installed a Nighthawk MK83 / 3600 router .  current version on the rounter web page and iOS app.  is V1.1.4.6 and version on the negear site 1.1.5.4 . 

Is there a reason for this?  I've run the check on the router's webpage and the iOS app and it says there is no update. I know I could download them and do it manually I guess.  but I'm trying to avoid that. to not create possible problems.  and I think if there is an update available. it should be happening automatically if that is how the router has been set up. 

 

Thank you. 

  • In my experience on here, if you're hardwired in, the manual update has less errors/corrupt firmware issues. 

    It tends to be when it auto-updates, when done over wifi, or when done via the app that we see corrupt firmware issues. 

    its why its one of the most frequent recommendations (manual update over hardwired connection)

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    sometimes the manual update server sees/gets the update before the auto update server. 

    You can manually update. If you do so, update the satellites first, then the router. 

    • in2ndo's avatar
      in2ndo
      Apprentice

      That did cross my mind.  but since June? doesn't netgear have a computer set all this up?  or someone uploads them to the different servers manually. ... LOL.  

      • plemans's avatar
        plemans
        Guru - Experienced User

        what modem/gateway is it connected to? 

        I've seen times where a double nat causes the auto-update not to function properly