Had to hard reset MR60 twice in two weeks

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Does the front LED on the MR and MS appear AMBER when this happens? 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR📡 and MS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡 ‌‌🛰

Are the MS wireless or ethernet connected to the MR?

️Does this happen with the MS turned OFF? 
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many

Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router

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JohnnyG3 wrote:

I have an MR60 mesh system with two satellites.  Twice within the last two weeks we have woke up in the morning to find we have no internet service.  Both times it was some issue with the MR60 that required a factory reset.  Once the reset has completed, everything seems to work properly.  I'm just curious if anyone else is having similar issues.  Is it possible that it could be an issue with the firmware?  Can these be rolled back?

 

Thanks

JG

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