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Forum Discussion
Nursegrl
Mar 29, 2022Aspirant
Help!!Netgear M60 Mesh and Netgear Nighthawk CM2050V- VOIP not connecting?
I need help! I have the Nighthawk M60 Mesh router paired with the Nighthawk CM2050V Modem, running on Xfinity. I am a nurse and make checkup calls on patients online. I have to use Google Chrome as ...
plemans
Mar 29, 2022Guru - Experienced User
Are you connecting your system to the phone port on the modem or are you using a voip setup?
The details of what you're actually using for connecting/calling helps.
Did you contact your works IT department to see if there's any different configurations needed for your setup?
Nursegrl
Mar 29, 2022Aspirant
I am using a VOIP setup.
- plemansMar 29, 2022Guru - Experienced User
That's not helpful and didn't answer the questions.
Saying its a voip setup is like a mechanic asking what vehicle you drive and saying "its a car".
Details are key.
What phone/setup are you using?
Are you connecting it to your computer?
Directly to the router?
Did you contact your work IT department for help setting it up?- NursegrlMar 29, 2022AspirantIt is nothing that I set up. I assume it’s all web based through Chrome. All I need to do is login to their site with username and password, and enter into their call queue. Their IT said they can’t help me, they are only helpful for “bugs” in their system. That’s all the info I have on the setup. I apologize I don’t have more details.
- plemansMar 29, 2022Guru - Experienced User
why do you think its the router causing the issues?
Have you tried it with your pc connected directly to the modem?