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Forum Discussion

jaymz69's avatar
jaymz69
Apprentice
Mar 20, 2021

HomePod Mini Not working on MR60 Mesh WHEN Satellites are NOT Plugged in

After working with Apple support on this we came to the conclusion that the homepod mini can airplay fine (my Apple TV too) ONLY when none of the satilites are powered on. Works for all the AirPlay f...
GregCro's avatar
GregCro
Guide
Jun 25, 2021

I have manually updated the firmware for both the main router and the satellite, and this has not fixed my Airplay issues. One Homepod mini seemed to be connected to the satellite and the other to the main router (they are both in my main bedroom where the satellite is located). Airplay to the Homepod mini connected to the router worked, but the other Homepod connected to the satellite did nothing. Once I unplugged the satellite Airplay and Handoff worked just fine, so in summary this update did not seem to fix the issue for me. 

 

 

brendanc's avatar
brendanc
Tutor
Jul 01, 2021

I also attempted the manual upgrade of firmware for both the router and the satellite. This resulted in Airplay working for about 10 mins or so until my Homepod connected to the Satellite. Once connected to the Satellite, it is visible from my phone but attempting to connect always fails. Unfortunately, it makes the MK62 system not fit for purpose.

GregCro wrote:

I have manually updated the firmware for both the main router and the satellite, and this has not fixed my Airplay issues. One Homepod mini seemed to be connected to the satellite and the other to the main router (they are both in my main bedroom where the satellite is located). Airplay to the Homepod mini connected to the router worked, but the other Homepod connected to the satellite did nothing. Once I unplugged the satellite Airplay and Handoff worked just fine, so in summary this update did not seem to fix the issue for me. 

 

 

 

    • Ntlope's avatar
      Ntlope
      Tutor
      Jul 06, 2021

      No change for me either.  homePod still not working

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jul 07, 2021

      Hello,

       

      For those still experiencing issues with your HomePod and MR60, please send me a private message with the following info. I'd like for our support team to reach out for further assistance. 

       

      Email:

      Phone:

      Preferred Contact Time: (including time zone)

      Router Serial Number:

      Current Firmware Version Installed: 

       

      Thanks,

      Christian 

      • Ntlope's avatar
        Ntlope
        Tutor
        Jul 30, 2021
        Do we have a fix for this yet? Still not working