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Forum Discussion
HomePod Mini Not working on MR60 Mesh WHEN Satellites are NOT Plugged in
After working with Apple support on this we came to the conclusion that the homepod mini can airplay fine (my Apple TV too) ONLY when none of the satilites are powered on. Works for all the AirPlay f...
I also tried a manual update with the new firmware hotfix: https://kb.netgear.com/000063806/MR60-MS60-Firmware-Version-V1-0-6-112-Hot-Fix
No change...
Hello,
For those still experiencing issues with your HomePod and MR60, please send me a private message with the following info. I'd like for our support team to reach out for further assistance.
Email:
Phone:
Preferred Contact Time: (including time zone)
Router Serial Number:
Current Firmware Version Installed:
Thanks,
Christian
- Do we have a fix for this yet? Still not working
I don't think it is fixed yet. I think they released a new updated firmware but that still didn't fix the problem. I am starting to think they are not able to fix this issue, but who know's.
- I have this same issue. It’s definitely the router. I spent a Looong time on the phone with support and there is no resolution, or even a hint of what’s going on.
It’s a shame since I have a bunch of different netgear business grade stuff and it’s always worked really well.
This is going to have to be returned. HomeKit, Airplay 2 and the audio setup just doesn’t work. I have been crawling the forums and it’s been going on for years.
Just FYI - it looks like there is progress but little hope. Looks like V1.0.6.116 didn't fix the problem either
Btw, I confirm there IS a fix. They have a firmware in testing which the customer support agent sent me. I had to agree to an NDA before they could send it. Since I installed it has been WORKING for ages, no more bugs. It fixes it 100%.
I send my details to the moderator in this thread. He said to contact him if you had trouble. He forwarded me to one of their support agents. If you look you will find him in this thread asking for your router details.
- That’s such a relief to hear. Can’t wait!!
I been waitng for MONTHS too! they never helped like that, I am ready to go buy the 'Amazon eero 6 dual-band mesh Wi-Fi 6 system' snce this Netgear mesh has been a nightmare with all my IoT for AirPlay as wells as bad speeds when I am right in the range of the router. Then for the last 8 months never been able to use aitplay with my devices and other network issue. I doubt any fox ill happen or work, I just tried the lates firmware ...116 and still crap! I will see if anyone will but my old setup, probably have to take a big hit too since costs so high with little return.
I used Netgear for years.... but there comes a time to move on I guess...
Does this working firmware have a version number we could look out for by chance?
V1.0.6.103
When they finally release it, it will more than likely be different but who knows.
- I sent you a PM - is there a hope to troubleshoot and resolve this or should I return these ?
I’d like to stick with this system, but I really need this to work.
Thanks Just got off the phone with Apple again (tier 2) they gathered logs (back in May) and it showed I have a poor wifi signal on my network (which I have a satilite in my trailer so not sure why it is a poor signal, the poor signal from the main router that is in the house?)
Apple Engineers said disconnect all satilites so only main moden and router are on and that worked perfect, all the devices could talk; then I plug in the satilite and in no time the devices can no longer talk as if on another network. The error message on the devices even say not on same network.
Since it resolved the issue by only using the router with the modem, Apple said it is on the Netgear to assesst me on the configuration to handle this issue.
As per case# 101346018132
Any one? Bueller.... Bueller, hello......