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Forum Discussion
ErikaJB
Sep 10, 2024Follower
I have a Nighthawk Mesh Wifi 6 router, MR60
which went down this morning. I have managed to connect to my laptop but it will not re-connect to my iPhone or my partner's iPhone and iPad. We are completely stumped as to what to do next. We are...
FURRYe38
Sep 10, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.