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Forum Discussion
Losing ability to connect to MR60
Just recently, I have been losing connection to my MR60 router and 2 satellites. It just says connection failed. I usually end up having to set it up again, which is a pain. Now I am having issues just being able to connect to the router. I don't know what's the issue. It's happening a lot.
3 Replies
1. what modem/gateway is it connected to?
2. what firmware is on the router and satellites?
3. what actually happens? Does it connect but say "connected, no internet" ? does the wifi stop broadcasting entirely? Does it broadcast but you can't connect?
- I am using firmware 1.1.7.132. It's connected to an AT&T router. I did finally get it to work again. I feel like I have to try everything a couple times before something makes it work.
I eventually unplugged everything. I don't know what made it work. I reset then unplugged the AT&T router and netgear mesh router and ran through all the prompts and it still wouldn't connect. It just wouldn't connect to the mesh router. I tried to log into the mesh router through a wired connection and going to routerlogin.net, but it couldn't be found. I walked away defeated. When I came back it finally had the login screen, and once I logged in, everything started connecting again.Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-modeTry option #2 first.
