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Forum Discussion
Mesh WiFi 6 Router (MR60) wired ethernet connection issue
I have a Nighthawk Mesh WiFi 6 Router with 2 satellite routers. I ran a cat6 ethernet cable from my LG tv to the main router in hopes of getting faster streaming on the TV. When I attempted to make...
The router is connected to a Cox Cable modem (Brand is ARRIS.) I am not sure what the Gatewa is or how to find out (I am not very tech savvy.) The router firmware is V1.1.6.122
I did not run the LG setup as if it were a new TV but I did try to connect through the network settings. When I plug and unplug the ethernet cable from the router, the TV recognizes it because it gives me a notification but for some reason the internet is not getting through. EVerything works fine if I connect wirelessly*
what arris modem is it?
Sorry, It is an ARRIS DAR3402. When I click the details it says the make and model is TM3402A.
Make sure nothing else is connected to the modem. It has 4x ethernet ports but most ISP's only support 1 device connected
This particular modem only has one ethermet port on the back for some reason. I am using that port to connect to the nighthawk router. The router then has one additional open port which is the one I used to connect the TV.