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SHConsultancy's avatar
SHConsultancy
Follower
Oct 19, 2020

MK62 Nighthawk AX1800 Mesh Router

Download speed is appalingly slow on Wifi with my Netgear MR60 (in AP mode).

 

I've had these installed just over a week and have been 'okay'. A couple of times my devices just can't get an IP address and seemingly just resolves itself after an hour or so. It appears to have problems seeing my main routers DHCP address (it shows as 0.0.0.0) and when it's resolved it shows correctly.

 

Tonight I find my download speeds are appalling. Have tried turning off 20/40 coexist, disabling 'AX'. Rebooted both the Netgear and my main (TP Link Router).

 

The speed came back to 100Mbps as it has been. 10 minutes later it's back to appalling (0.3-0.5Mbps).

 

Any ideas?!

 

I'm contemplating returning these as these should 'just work'.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Oct 23, 2020

    Hello SHConsultancy,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian