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Forum Discussion

KADRAK's avatar
KADRAK
Aspirant
Dec 19, 2022

MK62 ROUTER - Adding another device (like before) however, it's asking for an Activation Code.

I don't know where to find an activation code. All other devices were added smoothly. What should I do? Where do I either, find the code, or identify it as one of my connected devices?

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is this activation code? 

    Would not be a need for one to setup any MR or MK series system. 

     

    Post a screen capture of what your seeing...

    Is this on a web page or mobile app? 

    • KADRAK's avatar
      KADRAK
      Aspirant

      Added Samsung tab S8 by sending the email and running the install.

      It shows currently on the 'connected devices list'. However, it wants and activation code and in one place there is a notice of 15 days trial.   I am well under the limit of number  of devices that can be added.  I must have made some mistake, but I don't know what it was, and I don't know how to fix it.

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        That looks to be BitDefender that you may have activated on your mobile device. Something to contact them about.