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Forum Discussion
MK63: "Issues Connecting with [mesh network]" (but access to internet is fine throughout house)
MK63 AX1800 bought at Costco Jun 2020 Let me preface this with - access using t he Nighthawk Mesh system is working just fine throughout our house. I was thinking of adding a couple of new satell...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If the ATT has a router built in, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
Need to make sure the mobile device that has the NH app on it, that it's connected to the MK wifi system, no the ATT wifi.
Review the user manual and installation guides for setting up the MK system.
https://www.netgear.com/support/product/mk62.aspx#docs